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Crosstalk: Communicating in a Multicultural Workplace 1/e

Sherron Kenton
Deborah Valentine

Published September 1996 by Prentice Hall
Copyright 1997, 220 pp., Paper
ISBN: 0-13-577628-7
List Price:
$56.00

Inventory Status:
In-Stock
   
Summary

As a result of increasing relationships with individuals whose culture is different from our own, our communication challenges grow proportionately greater. The purpose of this text is to make it easier and more effective for workplace professionals to speak, write, interview, or meet with other professionals whose cultural backgrounds differ from their own. KEY TOPICS: Offers one straightforward, strategic model for effective business communication. Enables the reader to identify and effectively communicate with a culturally diverse audience. Covers gender issues in conjunction with diverse cultures. MARKET: For anyone interested in the multicultural business communications field.

Features

  • Offers one straightforward, strategic model for effective business communication. Pg.___
  • Applies to writing, speaking, interviewing, and small group interaction. Pg.___
  • Enables the reader to identify and effectively communicate with a culturally diverse audience. Pg.___
  • Covers gender issues in conjunction with diverse cultures. Pg.___


Table of Contents



1. The CrossTalk Communication Model.


2. What if Your Audience is a Man or a Woman with Roots in a European Culture?


3. What if Your Audience Has Roots in the African Culture?


4. What if Your Audience Has Roots in the Asian Culture?


5. What if Your Audience Has Roots in the Latino Culture?


Appendices.


Bibliography.



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