“Knapp & Vangelisti do a great job of discussing relationships and interpersonal communication, a trend that is very popular with today's students.”
Rona Leber, Bossier Parish Community College

“I think this text is different and/or better than others because it covers areas of human relationships not found in other texts.”
Laura Sullivan, Northern Kentucky University

“Strengths include coverage of a wide variety of basic interpersonal concepts used in our field and good overview of contemporary (as well as older) research.”
Melanie Booth-Butterfield, West Virginia University

“I think this is better written than most of the texts I come across. My students also seem to find it suitably demanding, yet accessible and interestingly written.”
Robin Gilmour, University of California, Santa Barbara

“In my opinion, the primary strength of this text is its firm foundation derived from the years of experience of the authors. In addition, the inclusion of a great deal of empirical research results makes the text even stronger.”
Thomas D. Bovino, Suffolk County Community College

About the Authors

Dr. Mark L. Knapp is the Jesse H. Jones Centennial Professor in Communication at the University of Texas, where he has taught for more than 20 years. In 1999 he was awarded membership in the University of Texas Academy of Distinguished Teachers. He is a Fellow of the International Communication Association and served as its President in l975-76. He received the Distinguished Scholar Award from the National Communication Association in l993 and served as President of that association in l989-90. Dr. Knapp has acted as consultant, lecturer, and/or trainer for over fifty different business organizations, voluntary groups, and government agencies. In addition, he is the author of 11 books and numerous chapters, articles and book reviews.

• “Dear Dr. Knapp” and “Dear Dr. Vangelisti” letters—written by real students—pose problems and provide a context for some of the concepts discussed in each chapter.

• Numerous examples of conversations and conversational strategies provide concrete instances of communication that students can relate to and use to apply theoretical information to their daily lives.

• Solidly grounded in research, the text includes the latest research from communication and social psychology.

• Cultural references add global perspective and assist students in developing key interpersonal concepts.