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Intercultural Communication




Instructor Supplement

  
Intercultural Competence: Interpersonal Communication Across Cultures 4/e
Myron W. Lustig
Jolene Koester
Published July 2002 by Allyn & Bacon
Copyright 2003, 384 pp., Paper
ISBN: 0-321-08177-3
List Price:
$67.60
Inventory Status:
In-Stock
   
Summary

KEY BENEFITS: Striking a unique balance between skills and theory, Intercultural Competence provides readers with the background and confidence to succeed in today's multi-cultural environment. KEY TOPICS: Blending both the practical and the theoretical, the concrete and the abstract, this book is both enjoyable to read and thoroughly researched. By clearly explaining different theories and the significance of cultural patterns and having readers practice what they learn via examples in the book, Intercultural Competence better prepares readers to interact in intercultural relationships. The book also provides a discussion of important ethical and social issues relating to intercultural communication. The authors cover American multiculturalism as well as global cultural issues. MARKET: For anyone interested in intercultural communication.

Features

  • A chapter on cultural identity and the role of cultural biases (Ch. 6), includes discussion of ethnocentrism, stereotyping, prejudice, discrimination, and racism.
  • "Culture Connections" boxes, updated throughout the text, give students a chance to apply what they have learned to real-world examples.
  • Expanded and updated coverage of health and business communication, as well as communication education, make the text relevant to several important fields (Ch. 11).
  • Coverage of communication accommodation theory, anxiety/uncertainty management theory, expectancy violations theory, conversational constraints, and interpersonal dialectics provide a broad range of theoretical concepts.
  • Extensive photographs throughout the text illustrate key points.
  • Emphasis on intercultural relationships and inclusion of important non-Western concepts provide a well-rounded, comprehensive discussion for students.
NEW TO THIS EDITION
  • "Try This" boxes let students actively apply the theories they read to their own experiences and to the world around them.
  • "For Discussion" questions and "Further Information" suggestions engage and challenge students, helping them develop their own intercultural communication skills.
  • New section (Ch. 12) on living in an intercultural world after the events of September, 11, 2001, provides current information and useful perspectives for students.
  • Expanded discussion of many topics—including cultural biases, intercultural contact, adaptation, cultural patterns, Hofstede's value dimensions, cultural variations in persuasion, Ebonics, intercultural conflict, and the contexts of intercultural communication—offer students the most current information available in an even more readable format.
Table of Contents

Chapters conclude with “Summary,” “For Discussion,” and “Further Information.”

Preface.

I. COMMUNICATION AND INTERCULTURAL COMPETENCE.

1. Introduction to Intercultural Competence.

The Imperative for Intercultural Competence

Communication.

The Challenge of Communicating in an Intercultural World.

2. Culture and Intercultural Communication.

Culture.

Intercultural Communication.

3. Intercultural Communication Competence.

The United States as an Intercultural Community.

Competence and Intercultural Communication.

Basic Tools for Improving Intercultural Competence.

II. CULTURAL DIFFERENCES IN COMMUNICATION.

4. Cultural Patterns and Communication: Foundations.

Defining Cultural Patterns.

Components of Cultural Patterns.

Characteristics of Cultural Patterns.

Cultural Patterns and Intercultural Competence.

5. Cultural Patterns and Communication: Taxonomies.

Taxonomies of Cultural Patterns.

Cultural Taxonomies and Intercultural Competence.

6. Cultural Identity, Cultural Biases, and Intercultural Communication.

Cultural Identity.

Cultural Biases.

Intercultural Contact.

Becoming an Interculturally Competent Communicator.

Identity, Biases, Contact, and Intercultural Competence.

III. CODING INTERCULTURAL COMMUNICATION.

7. Nonverbal Intercultural Communication.

Definition of Nonverbal Codes.

Cultural Universals in Nonverbal Communication.

Cultural Variations in Nonverbal Communication.

Nonverbal Messages in Intercultural Communication.

Synchrony of Nonverbal Communication Codes.

Nonverbal Communication and Intercultural Competence.

8. Verbal Intercultural Communication.

The Power of Language in Intercultural Communication.

Definition of Verbal Codes.

Language, Thought, Culture, and Intercultural Communication.

Verbal Codes and Intercultural Competence.

9. The Effects of Code Usage in Intercultural Communication.

Preferences in the Organization of Verbal Codes.

Cultural Variations in Persuasion.

Cultural Variations in the Structure of Conversations.

Effects of Code Usage on Intercultural Competence.

IV. COMMUNICATION IN INTERCULTURAL RELATIONSHIPS.

10. Intercultural Competence in Interpersonal Relationships.

Cultural Variations in Interpersonal Relationships.

The Maintenance of Face in Interpersonal Relationships.

Improving Intercultural Relationships.

Interpersonal Relationships and Intercultural Competence.

11. Episodes, Contexts, and Intercultural Interactions.

Social Episodes in Intercultural Relationships.

Contexts for Intercultural Communication.

Episodes, Contexts, and Intercultural Competence.

12. The Potential for Intercultural Competence.

The Ethics of Intercultural Competence.

The Perils and Prospects for Intercultural Competence.

Resources.

Intercultural Films.

Online Resources.

Notes.

Credits.

Author Index.

Subject Index.



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